Husqvana Viking SE

[matistsat]

My machine is still in need of a visit to the specialist : it does not want to embroider with the largest hoop (360 cm/150) blocked and ringing a funny noise ... and alarm on "check the upper thread" ... for nothing apparently !

Has anyone of you encountered similar pbs with a HV SE ? I would really like to know !

I bought it 12 months ago and am starting to have "some" regrets !!! So tomorrow early trip to Marseille to have it checked and fixed i.e. 240 km trip !

The good news is that the sun is shining again !!

Martine

[Salsabil]

Hope everything will go well with your visit and you can take her with you again!

[wienerin]

I do hope that they'll be finally able to fix whatever is wrong with your machine! Take care driving!

[matistsat]

Thank you, I hope so too ... I like going to Marseille but ... as I spent all my money in Paris, I'm broke ... sniffffff !

But the place is so beautiful especially if the weather is sunny !

Bye for now !

Martine

[matistsat]

I do hope that they'll be finally able to fix whatever is wrong with your machine! Take care driving!

Yes, they better have to ... I would be so sad to miss my machine gone for a long delay repair !!

But Marseille is a nice city and as the weather seems to be normal, i.e. bright sunshine, it will be less unpleasant !

Tchuessss

[wienerin]

... I spent all my money in Paris, I'm broke ... sniffffff ! ...

THAT is something I know too well !!!

[Rebekah1234]

I would love to be able to say I spent all my money in Paris................ Ha ha.
I hope that your machine has no real problems and that they are able to fix it on the spot. It would be bad not to be able to have a machine available.

[p_lanter]

I have the Designer SE and I also have the check upper thread , Usually when I first turn on. It happens up to three times and then does not happen again. I have never had any issues with using any of the hoops. I hope the repair is not too expensive. Please let me know what they say about the thread error message.
Patty

[annmarie]

Hope you get it back up and running soon, and that you still have some bronze left over!!

[Simpleuser2000]

My machine is still in need of a visit to the specialist : it does not want to embroider with the largest hoop (360 cm/150) blocked and ringing a funny noise ... and alarm on "check the upper thread" ... for nothing apparently !

Has anyone of you encountered similar pbs with a HV SE ? I would really like to know !

I bought it 12 months ago and am starting to have "some" regrets !!! So tomorrow early trip to Marseille to have it checked and fixed i.e. 240 km trip !

The good news is that the sun is shining again !!

Martine

At least there is some good news in your post. The sun is shinning.

[matistsat]

I would love to be able to say I spent all my money in Paris................ Ha ha.
I hope that your machine has no real problems and that they are able to fix it on the spot. It would be bad not to be able to have a machine available.

Well, I had to leave it ! I understood that the pb is not easy to solve and as I have already brought it back 4 times since I bought it last January 2008 ... they should do what's necessary so that it works properly ... for the price it is sold and all the promises of all the wonderful it is supposed to make !!!

If you want to spend your money, next year fly over to Paris, we could make a DBS group and visit the "Aiguille en fête" with me ! Hey !!! good idea ??? I'm awaiting my sister's pictures (she is waiting her son for help ...and he is actually skiing in the alpes until the end of the week !) to add an album dedicated to this show !

So tonight, either cpu activity or knitting ... or may be both and run every hour to get the new freebee ... what a life !!

A +

Martine

[matistsat]

Anne Marie, tks for your kind message ... I'm wondering about the "bronze" signification I do not get right ??? Help !!

I had to leave it. The pb seems to be harder than foreseen ! So, tonight I should go back to knitting or reading or tv watching - no on fridays, tv is poor !!! I do not watch tv much. I prefer reading, when I'm not hooked on my ltop with this forum !!!

A +

Martine

[matistsat]

At least there is some good news in your post. The sun is shinning.

You're right ! I have to get my nails on sthing positive ! I had to leave my machine (snifffff) as it needs a thorough attention from the retailer/repair shop. As it is under warranty, it's ok with my purse ! I probably will not get it before a couple of weeks, but (positive again) the grandkids are arriving on sunday for the week and I will need all my concentration on their activities ! but they will be disappointed as I embroider & sew a little "doudou" pillow every time they show up. And, for tonight, try to fish the DBS freebees as I have missed quite a lot of them today AND resume the left knitting ! You see, I still will not lack of activity !

A +

Martine

We say in French "à toute chose, malheur est bon" roughly the back side of the medal is not always bad (personnal interpretation .... )

[matistsat]

You're right ! I have to get my nails on sthing positive ! I had to leave my machine (snifffff) as it needs a thorough attention from the retailer/repair shop. As it is under warranty, it's ok with my purse ! I probably will not get it before a couple of weeks, but (positive again) the grandkids are arriving on sunday for the week and I will need all my concentration on their activities ! but they will be disappointed as I embroider & sew a little "doudou" pillow every time they show up. And, for tonight, try to fish the DBS freebees as I have missed quite a lot of them today AND resume the left knitting ! You see, I still will not lack of activity !

A +

Martine

We say in French "à toute chose, malheur est bon" roughly the back side of the medal is not always bad (personnal interpretation .... )

sorry, I mistyped the icon of the title, should be a large smile

[Simpleuser2000]

I am glad you will be busy while the machine is being taken care of. Enjoy those kids...............

[wienerin]

Martine, as the machine is under warranty still and the problem could not be fixed three times and you had to bring her to repair again, you should ask for a replacement, a completely new one! Your chances should not be too bad ...

[wienerin]

... I'm wondering about the "bronze" signification I do not get right ??? Help !!....

I'm not absolutely sure about this, but I'd interprete this expression as petite monnaie.

[npeplau]

My deepest sympathy. Stay strong during this most difficult time. Nancy

[ginny1960]

I did look up Husqvarna Viking, I did see there is updates to the Designer SE, This is the link hopes this helps. If it does not help I would contact them and request what it is you want. Hope this helps.

http://www.husqvarnaviking.com/us/2821_2601.htm

[matistsat]

Martine, as the machine is under warranty still and the problem could not be fixed three times and you had to bring her to repair again, you should ask for a replacement, a completely new one! Your chances should not be too bad ...

I thought about this ... and next time I collect it, I'll tell the supplier that if it happens again, I'll claim for a full replacement. I hate fighting, and even if I thought I was a good customer, they have better ones who change their machines like others mobile phones ... so ... j'irai sur la pointe des pieds ... pour sauvegarder mes bonnes relations avec eux, car on ne sait jamais ... je pourrais avoir besoin d'eux encore et encore et en plus ils sont très sympathiques !!! La société HV VSM France me paraît avoir une haute opinion de ses détaillants, parce qu'ils sont leurs clients en direct, mais laissent le "relationel-client final" à leur bon vouloir. Il y en a des bons et compétents, ce qui est le cas du mien et les autres qui vendent des machines à coudre/broder à + 6000 euros comme d'autres vendent des stylos bille !!! Croisons les doigts !!!