Huh. Interesting question. I can't figure out why they would think that it wouldn't stitch out as well in another format, but that is not what your question was about.
Truthfully, there are several machines that can use the DST format, and often times even the dealers don't know it. DST is a commercial machine format used by the Tajima brand of machines, but is sometimes called a universal format since so many machines can recognize it. Also, it will depend on the method of getting the design to the machine. Some transfer devices (like the Magic Box or the Amazing Box) will automatically convert any design they can read into the proper format for the machine the card is written for. So, even if the design was only available in DST and your machine uses PES, the box will convert it and write it in PES for your machine.
Since it is only the one design, here is something that you might consider doing. Call a local machine dealer and see if they will allow you to come in and "test" one of their machines to stitch out your design. My local dealer has allowed this to be done because it builds up good will and makes the person so much more likely to buy from them in the future. If it were more than just the one thing, I would not even suggest it, and you need to be careful because you will probably find yourself coveting the new, fancy machine (I'm saving my pennies for a nifty 12-needle machine now, myself).
Good luck in finding a way to get your design done for you!































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