That happened to me once. I put in a ticket and to my suprise Rob sent me the link for me to get the design. They don't always do it and it's not a thing they practice or everyone would be putting in tickets trying to get free designs. Put in a ticket and tell them what happened and if it was to be used on something you were going to give as a gift or if it is something you need because you have the rest and want to make a quilt. Those are just examples, let them know the real reason you need that design and see if they return and send you the link. All they can do is say no. No harm in asking.
































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